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WhatsApp for custom orders

Free shipping worldwide | 30-Day free returns

Message us for more info

Step by Step Guide

For All Custom Inquiries contact us on WhatsApp (786) 741-6222

 

STEP 1: DEPOSIT & DESIGN PROCESS

  • Shoot us a message on WhatsApp and a Ice Presidential specialist will reach out to you to discuss design ideas, and budget for your custom piece.
  • $200+ Deposit to begin your custom design drawing specific to what we have discussed.

STEP 2: FULL PAYMENT & PRODUCTION

  • 100% payment is due to begin production. 
    Throughout the process we will keep you updated with photos showing the progression of your order.

STEP 3: ORDER COMPLETION

  • We will provide photos of the completed product and ship the order when the project is completed.
  • Keep in mind these custom pieces take 3-4+ weeks to complete. Once shipped it take 3-5 business days to arrive at your door steps.

 

BRING YOUR DREAM PIECE TO LIFE

Please email us and provide us the following information and we'll send you a quote for your custom jewelry piece. Please be prepared to include as much detail as you can in your inquiry such as:

  • What would you like for us to custom make? (Note: we can design any piece including custom chain, earrings, rings, engagement rings, pendants, etc.)
  • Do you want this custom made jewelry iced with stones? If so, where would you like the stones? What kind of stones?
  • Desired size, specific dimensions, height, width or length?
  • Can you provide any helpful design pictures of the custom jewelry you want made?

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We Ship Worldwide

We deliver each order straight to your door steps.

100% Customer Satisfaction

We take pride in our customer return rate. We believe in making it right -- for any concerns please do not hesitate to contact us.

Lifetime Warranty

We have a lifetime warranty option to each purchase. For more details visit our FAQ page.